When it comes designing websites, small businesses are many times victim to the old saying that states “beauty is in the eye of the beholder.” Unlike large corporations with large in-house website design and Internet marketing departments, small businesses are left to their own ill-equipped devices or left in the hands of an outsourced website design firm.
It generally takes a third party to point out a website’s physical and esthetic flaws. Sometimes it takes a few hundred of your dearest friends and colleagues to convince you that your website is ugly. An ugly website can come in many shapes and sizes. It may have a horrendous color scheme, a nasty logo, outdated architecture, inappropriate images, spelling errors, or it just might be difficult to navigate and locate information. Regardless, these ugly ducklings exist and they seem to be growing and living well past their intended lifecycle.
As a small business owner or C-level executive, listen to those around you and seek outsiders’ opinions. If someone you know and trust or even a prospective customer tells you your website has “issues”, it probably does need a refresh or a complete overhaul. Seek outside help and seek it quickly, before you are labeled one of the ugly ones. This isn’t the playground and you won’t hear your girlfriends whispering behind your back. All you’ll know is you are receiving little traffic, few conversions, or virtually zero website leads or sales.