The Problem With Most Websites A lot of small business owners launch their website with the simple goal of using the site as an information portal and a mechanism to talk about their company. It is basic human nature to be egocentric. The problem with this methodology is that it generic. Simply talking about yourself isn’t a differentiator for your website, product, or service offering. It doesn’t compel your website visitor to take action. No matter what the search criteria is, a typical internet user can visit hundreds, no millions, of websites that all present the same type of Read more
A Box for Every Website Visitor

I tend to compartmentalize things and people. I mentally place people in boxes and segment them out into groups like my nuclear family (husband and kids), my extended family, my neighbors, my best friend and so on. I’ve often referred to these groups as my “boxes” and I do not like them to intermingle or randomly change. These boxes structure my communication and they dictate how I interact with one individual versus another. For example, I know I can pretty much tell my best friend anything and she’ll continue to love me, which is an example of our boundaries and expectations. Read more
Migrating a Website Owner Through the Five Stages of Grief

In college I was a Psychology major until I realized I’d have to reach a PhD level education to obtain a job with any real earning potential. That meant staying in college and thousands more in student loans. With much sadness I switched career paths and moved into a world of technology. Flash forward twenty years and I now claim to be an Internet marketer who spends many hours as a WordPress designer and an SEO expert. I love what I do, yet still miss my first love of Psychology. Recently my two loves collided as I remembered Swiss-born psychiatrist Elizabeth Kubler-Ross and her book Read more
Fifteen Questions to Ask Your Future Website Designer

Recently my sister decided to launch a website and blog. With my encouragement she selected WordPress as her platform of choice and then set out to locate a WordPress consultant. Why didn’t she come to me you ask? Well honestly, I didn’t want to work with family and I could not begin to meet her list of needs. Sisterhood aside, we both knew we were not an ideal fit for each other. She wanted a cute blog with minimal website functionality and that isn’t my strength. I’m a B2B or B2C girl who likes to work with small businesses and not so much individual bloggers. I wasn’t a Read more
Each Page of Your Website is Like a Handshake
Each page of your website is like a handshake. Really. To illustrate this statement, let me set the stage for you. You are manning your company’s booth at a trade show and a prospect wonders by and is within reach. This person looks at your booth, pauses, and then takes a brief moment to ask about your product or service offering. What do you say? Remember - you only have about one minute to make an impression and keep their interest. You have about the time it takes to shake someone’s hand. Read more
The Value of Search and the User Experience
I’m currently reading a book titled Search Patterns by Peter Morville and Jeffery Callender. Picking up a book is a rare treat for me, so even though this book is technically work-related I’m don’t mind. It is a good book and speaks to the Internet geek within me. As I read through the pages I’m awestruck by the explanation given for the qualities associated with the searcher’s experience. The authors boil this down to a simple illustration called the User Experience Honeycomb. Read more
When a Website Designer’s Good Intentions Go Bad
Today I am meeting with a client to review the design and build of his new website. Quite frankly I’m not looking forward to this meeting. I am the barrier of bad news. When I originally accepted this project, I could see Google had indexed about 1,000 pages within his domain. While it would take some time to migrate and optimize this many pages, I was up for the challenge. The goal is to give him a more SEO friendly site that he can maintain himself in WordPress. If that meant throwing in some plugins and optimizing 1,000 pages, so be it. Last week I reviewed his Google Read more
WordPress is the Liberator of Growing Businesses
I have always been a fan of WordPress. Okay, let me rephrase that. Since I discovered WordPress, I have always been a great fan. Similar to other people, I was hesitant at first. I thought it was simply a blogging application with limited capabilities. I equated it to Google’s Blogger and thought it was solely used for bloggers and it was much to limited for a real corporate website. Thankfully, I was wrong. WordPress liberated me and it has liberated many website designers and business owners around the world. It is liberating because it is free and it is easy enough for Read more
Thirty Top WordPress Plugins
If you've ever used WordPress, you know the mass of WordPress' functionality resides in the plugins. Any high quality theme, blog, or website is loaded up with plugins. The problem is not the ability to locate plugins, but the plugin's actual ability to work without the need for special coding. Below is a list of my favorite plugins. These plugins are both functional and easy to use. The augment WordPress' core functionality and require little or no coding. Add to Any: Share/Save/Bookmark Button - Help readers share, bookmark, and email your posts and pages using any Read more
Are You Calling Me Ugly? The Quest for Seach Friendly URL’s
Successful Internet marketing and search engine optimization involves a large-scale project that includes a number of steps, tasks, and owners. Keeping the process in check and the plan moving forward takes experience and attention to detail. One of the most common elements of the plan that can be forgotten or missed is the use of quality URL’s that are search engine friendly (SEF). Ugly or Just Confusing? Some may question if a given URL can be ugly, but to Google and other search engines, a URL can be as ugly as the shirt your grandmother gave you on Christmas. More importantly, Read more







