At Web Savvy Marketing we work on a good mix of web design projects and straight SEO consulting.  Our website design clients typically select us because our process is integrated with full search engine optimization.  The funny part is that they’re always surprised when we don’t launch the new website the minute they email their last bit of content.  We don’t launch immediately because there is still a lot of SEO work to perform.   And while we start the web design project with SEO, much of it cannot be performed until the last minute.

Why Does Website Launch Wait for SEO?

When we kick off the project and I, the resident SEO geek, perform my research and competitive analysis, I have a plan in mind for SEO.  I know what keywords I want to target and what pages I want us to write.  Then development really starts and you, the naive and unprepared client, realizes writing strong web content isn’t as easy as you think.  It’s painful plain and simple. We, the team, end up making compromises on keywords and content and we shift focus and modify our sitemap.  It happens every time.  As your SEO consultant, I stretch you as far as I can take you and attempt to reach as many keywords as possible.  You, the client, put me back in my box and reset my expectations with what your team can support.

You may think I should scale back, but I’ll disagree.  My job is to stretch your imagination and reach you beyond what you think is possible.  When you fight and cannot support it, then we’ll adjust.  I won’t accept limitations until they are true limitations.  And I’d rather stretch and reach more than what was expected then not reach at all.

Once we modify the sitemap, pages, and keywords, my SEO strategy needs to be adjusted.  I’m used to this and have no problem with it at all.  I’ve learned this is the natural progression because I’m firm on pushing you to your limits.  I just need to wait until this occurs before I put a large block of my time or my staff’s time into your on-page SEO.

When the Design Dust Settles, SEO Cleans Up

Once the last website content is loaded and we know our final page count and site structure, me and my team move in to pretty everything up.  When I say “pretty”, I mean we fancy up your content and make it page one worthy.

1.  Optimize Page Text and Headers for Keywords and Phrases

This really starts at the launch of the project, but as I stated above, these keyword focus can change some over the course of development.  Taking a step back and revisiting your targeted keywords at launch makes sure you have pages to support your keywords and more importantly, your copy supports the keyword.

I go through page by page and make sure your content uses the keyword or phrase we selected and that it is used in a natural way that is easy to read.  I also go through and double-check headers (H1 tags) and subheaders (H2, H3, H4 tags) to make sure they support the keyword and phrase for SEO and readability.

Subheaders are very important because they help break up content for the readers and for the search engines.  They provide natural breaks within the page and help point out areas of interest for those of us that scan web pages and blog posts.  I am one of those scanners, so I make sure every client website has a good mix of subheaders.

2.  Review and Update Alt Tags Images, Anchor Text for Links and Files, and Bold Text References

Alt tag refers to an alternative tag for an image. Search engines, and users with some disabilities, cannot read text in images.  The alt tag is simply used to describe the image in the event it cannot be read.  You want the alt tag to be relevant to the image and include keywords if applicable.  But you must do so only if the keyword is relevant to the image itself.

Anchor text is the clickable text that users will see as a result of a link. Good on-page SEO includes the use of keyword rich hyperlinks, however, this should only be used if it represents value to the reader.

On-page SEO best practices also includes formatting file names.  Using short and descriptive filenames with matching alt text is preferred.  These should not be full, keyword stuffed sentences.  They are best when they’re short, but descriptive.

Bold or strong text is also believed to influence search engines.  I will use this if it can both support the focusing of readers on important points and is keyword rich.  Due to usability concerns, I will not bold words just for the sake of on-page SEO.

3.  Create Page Specific Meta Titles and Descriptions

When you’re launching a new website or relaunching an existing website, it is critical that every page has a unique and hand crafted meta title and description.  Your meta title should be less than sixty characters and your description less than 160 characters.  Both should include the page’s keyword and both should provide text that sells.  The search engines will use your description (if they like it) for the search engine results page.  It is the first thing your future visitor sees about your website, so you need to make it good.  It needs to closely relate to the page and it needs to be worthy of someone clicking through to the website.

I typically create our meta titles and descriptions in Excel and do so for the entire sitemap.  Once this process is done I have my assistant, Jen, input them into WordPress.  We use two people, because Jen will always find mistakes.  When you sit and write 200 meta titles and 200 meta descriptions, you will make mistakes.  The second set of eyes helps greatly in making sure your meta is correct and without spelling or grammatical errors.

4.  Optimize Blog Entries

Blog entry optimization is important and yet it is the one item I many times almost forget.  Clients throw blog posts at me right before go-live and due to this, I frequently catch myself backtracking to make sure these are optimized.

Optimizing a blog post works the same as with the other pages, however you need to remember the value of the internal link.  Blog posts typically support the cornerstone content pages and their keywords.  What the heck is a cornerstone content page?  It is a page that is used to target higher volume and more competitive keywords.  The blog posts then support these pages by providing keyword rich inbound links.

Meta descriptions and post excerpts should be reviewed as well.  Many times these are displayed when the post is shared on social networks like Facebook or LinkedIn.  You want to make sure the intro text is descriptive and entices someone to click through to the actual post.

5.  Create Deep Links

Deep links.  For me this is where I call uncle and grab my assistant Jen.  I’ve worked on the web design and SEO of the website for weeks and I’m usually starting to get fatigued.  Jen, being the perky and WordPress savvy person that she is, takes a fresh look at the content and goes page by page to input hyperlinks to other pages.  This process helps both the user and the search engines understand what pages are most important.

It’s a Wrap

Well kind of.  You’re done with on-page SEO for now, but we’ve not yet discussed the really geeky side of SEO.  This comes in another blog post and another day.  We’ll end this post with the reminder that you’re website and content is optimized for on-page SEO, which is the land of search engine optimization, is a huge part of the battle.

But keyword research doesn’t have to be some big crazy formula.  I read a lot of SEO articles and blog posts and the internet is full of great content and advice for performing elaborate keyword research.  While this works, the activity of keyword research doesn’t have to be so convoluted that the average person can’t do it. It just needs to be a methodical.

I’ve worked with or developed both large and small websites.  Some have 20 keywords and some have 2,000 keywords.  Regardless of the volume of keywords or web pages, my process remains the same because it is scalable.  More importantly, it is a process that the average person can perform.

Fifteen Steps to Developing a Targeted List of Keywords

1. Write down keywords and/or phrases you would use to search the internet for your products or services.
2. Now go to Google and input those terms into the search box.  Look at the bottom of the page of search results and review what Google is suggesting as “related” search terms.  Write down those words too.  You can also look to your left on the page to see if Google is suggesting “something different”.
3. Your next step should be a visit to Google’s Insights for Search, which shows related terms and trends for a given search term or word.  Input your top keywords and document anything of interest.
4. Now consider your existing website.  Go to your Google Analytics account (if you have it) and review your keyword traffic for the last year.  Don’t just look at high volume traffic, but also consider the lower volume traffic that you’re not doing very well on from a search standpoint.  Document any keywords that you would like to score well on in search.
5. Next you should head over to Google Webmaster Tools and look at your Search Queries.  Similar to that of the Analytics data, don’t just look at keywords your performing well on.  Look at everything and document any words or phrases that you should score on.
6. Now visit your competitors’ websites and write down any keywords and/or phrases your competitors are targeting.  If you’re not sure what these are, look at their page titles, sitemap, and actual page URLs.  Note this will only work if your competitors have a good SEO strategy.
7. By now you have a fairly long list of keywords.  We need to see how these fit into the real world of search.  If I’ve learned anything over the last nine years of SEO work, it’s that I don’t know what people search on.  I can only make assumptions and then validate my thoughts against actual search volumes.  I validate my suspected keyword list in Google’s Adwords Keyword Tool.  To do this, all you have to do is input your list of potential keywords into the box and let it rip.  You can either go broad with results or narrow it down to exact.  Just make sure you stay consistent.
8. As I pull my keyword volumes, I put them into an Excel spreadsheet and I create one very large list.  I don’t pay much attention to volume at this point, because I don’t want to get distracted.  I just keep loading up the list with keywords, volumes, and competitiveness.
9. Now that I have my list of potential keywords and volumes, I set is aside.  I walk away and move onto something else, because at this point I’m fairly burned out on keyword research.  When my mind has cleared, I return to revisit my list.  If the list is really long, I remove any keywords on the list that are below a certain level of volume.  If I have thousands of keywords, my pain threshold may by 500 searches per month.  If it is a small list, this may be reduced to 50.  It is very relative and based on the industry and target market.
10. The next step is to score each word for relevance.  You need to look at each work and think about it’s relevance to your actual products or services.  You can give this a high, medium, and low or you can use a number scale.  Whatever works is fine, just make sure it clearly shows which words are important and which words are irrelevant or less important.
11. Once I’ve scored my list of relevance, I create a weighted score for each keyword.  I typically take the relevance score and multiply this by the actual volume.  You don’t have to get overly fancy; you just need to be able to see a combination of relevance and traffic volumes.
12. Now I start ditching keywords.  I’d like to say I don’t, but I do.  I’ve been going this for so many years, I can just “see” issues or anomalies.  I see trends and I can see if something is just not right.  Maybe the keyword has other unrelated meanings (you can check this my Googling it) and the traffic volumes are distorted.  In other cases, it could be it is so broad it just doesn’t work.  This is where I start overriding my client’s wishes and I do so because my instincts tell me to do it and they’ve hired me because of my experience.  So far no one has fired me for this practice.
13. Now I take a step back and I look at the list.  What keywords have strong volumes, are closely matched to the client’s offering, and are not polluted with excessive targeting by competitors.  I view this as “picking your battles”, which is similar to what I do with my kids.  You can only win in so many places, so you have to target what is important.  This comes back to my gut.
14. Now I pick three really competitive words with good volumes that I believe we can win on with effort.  Long-term effort and not overnight effort.  These are our big boys and the words we will hammer until we win. Note that the number of three could be 100 if your website is much larger.  Again, this process is varied based on industry, geography, and target market.
15. Next I pick about seventeen secondary keywords.  These are long tail or less competitive words that are still good, but not necessarily the biggies.  These phrases we’ll be able to win on quicker, but they won’t have as high of volumes as the three we just picked.  Just as I mentioned above, this number varies.  It may be seventeen or it may be 2,000.
16. Finally I go through the list to see what is left.  I try and assign these to blog posts, tags, or categories.  Wherever possible, I provide clients with suggestions on possible titles for blog posts so we are capturing the keywords.

Okay I had 16 steps.  I tried really hard to stay at fifteen, but it didn’t quite work.

Now What?

So you have your list of keywords.  Now what?  Now you have to take a step back and look at that list and decide if you can create web pages to support the keywords.  If you compete in any level of ca ompetitive environment, you’ll need to have only one or two keywords focused per page.  In other words, for every keyword you need a page of content.  And not only do you need web content, you need to be able to weave those pages (aka keywords) into a sitemap that makes logical sense.

If this is your first go around at this process, you probably don’t have a list that can easily be whipped into a logical sitemap.  That is okay.  Just revisit the last three steps and adjust.

This is Your Plan of Attack

You have a list, which means you have the start of a plan.  This list and your future sitemap should be the basis for all internet marketing activity.  From your company or personal profiles on social networks to your inbound links on press releases, you need to consult this list.

And remember, you need to revisit your list and this process, because people change and search traffic trends shift.  Remember Web 2.0?  Well no one talks about it anymore and it has morphed into social media.  If you browse my website you’ll see references to Web 2.0 have gone away and social media is all over my website.

The important point is that you have a list of keywords and the start of a real plan. Congratulations!  You’re off to a great start.

Who’s Taking Care of Fido?

In my house I take care of the family dog. I’m not a big fan of our English Lab, but I’m still the one who makes sure he is fed, watered, and let in and out four hundred times a day. I am the caregiver even if I’m far from a dog lover.

I much prefer my three cats, which pretty much take care of themselves. Fill up the food bowls and call it good. Not only do my cats bath themselves, I can leave them home alone for an extended period of time. The dog, well, not so much. He is work and he needs maintenance and attention every day.

I’ve heard the more love you give your dog, the better relationship you’ll have with the animal and the more benefit you’ll obtain. I’ve yet to practice this advice myself, but I do believe it is true and I absolutely believe your website is the similar. Just like the family dog, someone has to take care of your website, nurture it, and love it. If you don’t love and nurture your website, no one else will either.

A lot of my web design clients tend to believe the websites I build will continue to improve over time. Well that’s true, but only if they are nurtured. No website, or dog for that matter, can flourish without care. Go-live is just the beginning.

Loving Your Website After Go-live

On Friday’s call I started whipping out objectives or to do items for the client. They were overwhelmed a bit, but this will pass. We’ll get a plan together and we’ll give their website the continued love it’s been missing.

Today I reflected on that conversation and I thought the list I gave the client would make a good blog post and learning opportunity for other companies. Below is a sampling of my laundry list of to do items.

1. Bounce Rates – After 30 days of activity you have enough traffic to provide insight on visitor trends. Once you’ve reach that milestone you should review your website’s bounce rate (bounce rate refers to people leaving your website immediately upon entry) to see if you are retaining visitors. Don’t just look at the overall bounce rate, look at individual pages. Start with the pages that have the highest bounce rates and work down. Consider the keyword traffic and the content. Is the content to dry, boring, is it text heavy, is it vague? Fix whatever you deem to be the problem.
2. Keywords – How are you doing on keyword ranking and actual traffic from these keywords? Review Google Analytics and Google Webmaster Tools to see what is happening. Webmaster Tools will show you what searches you show up on and Analytics will show you want happens when someone clicks through to your website from those keywords. Set a priority of action items based on your most coveted keywords down to nice to have keywords.
3. Link Building – Search engines look at inbound links as authority and reputation. You need inbound links to a variety of your pages to be able to score ranking on competitive keywords. No inbound links means no SEO love from Google. Most people forget about this requirement. I encourage people to create a keyword to page sitemap and use this for their long-term link building efforts.
4. Fresh Content – Search engines and visitors want to see fresh content. It gives both a reason to return to your website. Fresh content means adding and/or updating existing pages and adding new blog posts on a regular basis. How often will depend on your niche and your internal resources. Whether it is three times a week or once every three weeks, make sure you continue to add something fresh.
5. Comment Moderation – Monitor comments and respond promptly to anything left by your visitors. Clean out the spam, approve real comments, and provide a thoughtful reply. If you don’t care enough to moderate, your visitors won’t care enough to comment or even read your posts.

Who’s to Blame for the Stinky Dog?

My dog is hyper, stinky, and I literally have to segregate him if new people arrive for fear he will pee all over them. I suspect some of this would change if I spent more time loving him and making a real effort to improve his behavior. As much as I hate to admit it, I give my website more love then the family dog. While my website traffic grows, my dog just grows more and more annoying to me. Yes my dear readers, that was more painful for me to write than it was for you to read. The truth does hurt sometimes and it is obvious that I need to give my dog more love and attention.

The point is this – it is my fault. Without love and attention, my dog isn’t going to change anymore than your website traffic and conversions will skyrocket.

Both my dog and your new website need nurturing, love, and ongoing attention.

This week I was preparing my slide deck for a webinar I’m presenting on Tuesday for my friends over at Lurn. The webinar is titled “Ten Best Practices for Writing Headlines, Descriptions and Meta Data That Get Traffic”. The preparation for this webinar reminded me of wrapping paper and my ultimate love for Christmas. Yes you read that correctly, in my mind I think of titles and meta as wrapping paper.

Here is why. Line up two presents of equal size and cost. One is wrapped in a brown paper bag (earth day was this week so let’s recycle) and the other is wrapped in beautiful shiny paper with perfect corners and exquisite ribbon to match. Which one do you want to open? Unless you have mental issues, you’re going for the one I wrapped. That would be the pretty one. Blog entries and website pages are the same. Visitors and search engines lunge at the page or post that is wrapped perfectly. This means well-written content that is accompanied by a fabulous title, concise meta description, and relevant keywords (if you are targeting search engines other than Google). These three elements are the teasers that make you want more. Just like the perfectly wrapped present.

Unfortunately, blogger and “wanna be” webmasters are a dime a dozen these days and everyone thinks they are the next great publisher of content on the Internet. They are not. I am thankful the folks over at Lurn feel the same as I do and they are trying desperately to education these up and coming Internet moguls with some good old fashion SEO expertise. Once you get past Lurn’s glitzy landing pages, you’ll see they have great content on SEO and Internet marketing. So much so that I wish they’d been around seven years ago when I entered into the world of SEO and website design. This isn’t a push for Lurn, it is an education. I 100% believe they provide great content for the SEO newbie. Below is a list of best practices I’ll be discussing Tuesday. Lurn believes in these just as I do, which is why I believe in Lurn.

Ten Best Practices for Writing Headlines, Descriptions and Meta Data That Get Traffic

1. Write an eye-catching, well-written headline
2. Use your headline, descriptions, and tags to gain traction
3. Use your keywords in the title
4. Build keywords into your alt tags
5. Include headlines and descriptions that will resonate with those readers
6. Include information you want your visitors to see when they see your link in search engines
7. Watch your character limit
8. Don’t overdo it
9. Utilize the H1 tag so it helps both the reader and the search engine
10. Pick the right header for the job

So my SEO friends, I will leave you with this thought. When crafting your next blog entry or web page, ask yourself this – is your wrapping job good enough to give to your mother (aka Google)? If you aren’t pleased to attach your name to it, rewrap it and make sure the presentation is as good as the page content itself.

What does this mean? For some SEO consultants, it means meta keywords can be completely ignored. I consider this the lazy approach. For me, this means I will take note and simply not place as much weight on meta keywords as I did in prior search engine optimization projects. Why? While Google does not use meta keywords in their primary search results, other search engines still do. Yes Google holds the most market share, but it does not hold the entire search market so SEO consultants cannot ignore the fact that keywords are still relevant.

What disappoints me most is the reason for this change. Matt specifically stated that Google assumed this policy because spammers continue to try and capitalize on competitors’ brands by stuffing unrelated keywords into their meta tags. As a SEO consultant who loves the search marketing industry, this saddens me.

Regardless, Google and Matt Cutts continue to win my heart as they collectively come out with additional insight on their algorithm and specific instructions for webmasters and SEO consultants to follow. This transparency makes me believe their tolerance level for illegal and blackhat SEO tactics will grow weaker in the coming days. Google is making every effort to guide Internet marketers in developing quality websites which rank well in their organic search. Take note fellow consultants, as I truly believe the ramifications of blackhat practices will be both swift and deep.